TranStream Usage Policy

Translation time and service guidelines

TranStream provides real-time speech and chat translation. These guidelines explain how service use and translation time are handled.

Speech translation

• Time is deducted only while translation is running.
• No time is deducted when you cancel source selection or stop before the connection starts.
• If a connection drops or the browser closes, the session is cleaned up and unused reserved time is restored.

Règles de déduction du temps

• La traduction vocale consomme du temps uniquement pendant une session active, à la seconde.
• Aucun temps n’est consommé avant la sélection d’une source ou en cas d’échec avant le démarrage.
• Au démarrage, le temps est réservé par blocs de 60 secondes puis ajusté à l’usage réel.
• En cas de fermeture du navigateur, de coupure ou d’arrêt de l’audio, le temps réservé inutilisé est restauré.
• Le temps est lié au compte et n’est ni transférable ni remboursable en espèces.

Speaker-colored captions

Speaker colors are optional and off by default. Colors appear only when the engine identifies speaker turns; they do not represent gender or identity, and accuracy may vary with the audio.

Chat translation

Chat translation time is calculated from the length of the submitted text. Failed translation requests do not consume time.

Adding time

Prices and payment terms are shown on the checkout screen. Translation time is added to your account after payment is completed.

Policy changes

These guidelines may change as the service, pricing or payment environment evolves. Updates will be reflected on this page.